Terms and Conditions

Using the store

By using EasyCommerce, you agree to use the site responsibly and follow the applicable rules for purchasing, account use, and checkout.

• Do not misuse the site or attempt to interfere with its operation.
• Provide accurate information during checkout and account creation.
• Review product details, stock, and pricing before placing an order.

1. Payment

1. Full payment must be made when picking up the item or before or during delivery.
2. We do not offer credit for purchases.
3. We accept cash and bank transfers.

2. Product Check and Refunds

1. Customers must check the product during pickup or delivery.
2. Any issues must be reported immediately at that time.
3. No refunds or exchanges will be accepted after the item has been received and accepted.

3. Complaints and Changes

1. For manufacturing defects or colour change requests, customers must notify us within 24 hours of receiving the item.

4. Delivery

1. Same-day free delivery is available within Malé and Hulhumalé for orders over MVR 100.

   For orders under MVR 100, the following delivery fees apply:

   • Malé: MVR 25
   • Hulhumalé: MVR 50
2. We also deliver to boats, speedboats, and via air cargo upon request.
3. Any transport or cargo fees must be paid by the customer.

5. Acceptance

1. By placing an order, the customer acknowledges and agrees to these terms and conditions.

Liability

We provide the storefront and related services as-is, and we may update these terms when the business or platform changes.